Guest Experts

The Queen of Home Health
Ketinna, also known as The Home Health Queen, is an ACHC and CHAP Certified Healthcare Consultant with over 20 years in the industry and is the CEO and founder of Priority Consulting & Credentialing Services based in Houston, TX. Although I am a Texas based consultant, I’m certified in all 50 states. At Priority Consulting we assist clients with starting and maintaining their very own Homecare and Home Health agencies, Non-Medical Transportation Companies, Assisted Living Facilities and much more. I have mastered the industry, and I enjoy consulting to be sure agency owners achieve longevity as I have. I not only assist people with these agencies I own them as well! This is what sets Priority Consulting & Credentialing Services apart from other consulting firms in the industry.
The fun fact about me is I have two beautiful adult kids, and I love music. I may even rap a little bit. Being the loving person I am, I always think of my clients and patients as my family.

Tricey Dillard - CEO
Tricey Dillard is a dynamic and visionary entrepreneur who has successfully transitioned from a Certified Nursing Assistant (CNA) to a thriving CEO. With a deep-rooted passion for healthcare and a keen business acumen, Tricey has built a remarkable career that spans the homecare industry and beyond.
Early Career: Starting as a CNA, Tricey was driven by a genuine desire to make a positive impact on the lives of patients and their families. This hands-on experience provided invaluable insights into the needs and challenges of the healthcare industry, inspiring her to explore innovative solutions and entrépreneurial opportunities.
Entrepreneurial Journey: Fueled by a passion for improving patient care and a commitment to excellence, Patrice founded Gifted Touch Home Care, a leading home care service that delivers personalized and compassionate care to clients. Under her leadership, the business has grown exponentially, earning a reputation for quality, reliability, and exceptional service.
Multi-Business Ventures: In addition to running a successful homecare business, Patrice has expanded their entrepreneurial endeavors into various other industries, each of which reflects their dedication to innovation, sustainability, and community impact. Through strategic vision and effective management, she has demonstrated the ability to juggle multiple ventures while ensuring each one thrives.
Leadership and Impact: As a CEO, Patrice is known for their empathetic leadership style and commitment to fostering a positive and inclusive work environment. They believe in empowering their teams, nurturing talent, and encouraging a culture of continuous improvement. Her contributions extend beyond business success, as they actively engage in community initiatives and philanthropic efforts to give back and make a difference.
Recognition and Achievements: Patrice’s journey from CNA to CEO has been marked by numerous accolades and recognition from industry peers, clients, and the community. Her unwavering dedication to excellence and innovation has positioned her as a leader and an influencer in th homecare and entrepreneurial space.
Patrice continues to inspire others with their story of determination, resilience, and visionary leadership. They are a testament to the power of passion and purpose in achieving remarkable success across

Tracey Malone - CEO
Tracey Malone is a seasoned Serial Entrepreneur with over 15 years of success across multiple business ventures. With a deep passion for teaching, mentoring, and philanthropy, Tracey has dedicated her career to empowering others and giving back to her community.
Currently, Tracey is making a significant impact in the healthcare industry as the founder of Luxury Pointe Home Care, Luxury Pointe Home Health, and The Lux Residential Living. These organizations provide essential home care, home health, and 24-hour residential services to individuals across Indiana.
In just 19 months, Tracey’s healthcare enterprises have experienced remarkable growth, driven by her genuine love for serving the community and her commitment to improving the lives of those who need assistance both inside and outside their homes.